Dale Carnegie

Dale Carnegie-

Many years ago I read Dale Carnegie’s book How to Win Friends and Influence People and it made a lasting impression on me. So much so that I have read it many times since and recommend it to others in the leadership trainings I have conducted over the years. And today I urge you to get this book and follow Mr. Carnegie’s direction too.

I was excited to see a great article in the March issue of Success Magazine on Carnegie and I would like to share the following information called Carnegie’ Points.

Enjoy,
Sheri


· Avoid arguments

· Don’t point out when people are wrong. Respect differing viewpoints.

· When you are wrong, admit it emphatically and move on.

· You will get more in business with honey than vinegar. Be friendly and gentle.

· When you begin a conversation with someone-even if it’s an opponent- focus on things upon which you agree.

· Let the other person talk more than you do. Listen fully.

· Lead people to the conclusion you want by making suggestion,
but ultimately let a person feel the idea was his or hers.

· Try honestly to see things from the other person’s viewpoint.

· Believe people are inherently good and honest.

· Use showmanship or dramatic techniques to sell your product.

· Create competition in the spirit of a desire to excel to get the best out of your people.

· When pointing out someone’s mistakes, talk about them indirectly.

· Talk about your own fallibility before pointing out someone else’s.

· Use questions to lead people instead of giving direct orders.

· Let other people maintain their pride.

· Lavish praise anytime you see improvement.

· See the best in people and then they will rise to your expectations.

· Be supportive and make mistakes seem easy to correct.

· When you want people to do things the way you suggest, point out the benefits.